Refund & Return Policy
At Aura Tech Store, customer satisfaction is our priority.
1. Return Policy
- Returns are accepted within 7–14 days of delivery.
- Items must be unused, in original packaging, and in resalable condition.
- Proof of purchase is required.
2. Non-Returnable Items
- Used or damaged products (unless defective)
- Digital products (if applicable)
- Clearance or final sale items
3. Refund Process
- Once we receive and inspect the returned item, we will notify you.
- Approved refunds will be processed within 5–10 business days.
- Refunds will be issued to the original payment method.
4. Shipping Costs
- Customers are responsible for return shipping costs unless the product is defective or incorrect.
5. Damaged or Wrong Items
If you receive a damaged or incorrect item, contact us within 48 hours of delivery at:
We will resolve the issue as quickly as possible.